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Privacy Policy

Last Updated: May 26, 2026

At LetsGo School, operated by LetsRide Private Limited ("we", "us", or "our"), safeguarding your privacy is of paramount importance to us. This Privacy Policy details how we collect, utilize, disclose, and protect the information of parents, legal guardians, and students when using our services.

1. Information We Collect

We collect information necessary to provide safe and reliable transportation services, including:

Parent/Guardian Information: Name, phone number, email address, pickup and drop-off addresses, and billing information.
Student Information: Name, school name, grade/section, and scheduled ride times.
Location & Tracking Data: Real-time GPS coordinates of the ride vehicles, timestamped hand-offs, and tracking details to provide live updates to parents.
Usage Data: Device type, IP address, browsing behavior on our website, and interaction with support channels.

2. How We Use Your Information

LetsRide Private Limited uses your collected data for the following essential purposes:

To plan, optimize, and coordinate daily student transportation routes.
To provide live tracking, ETA updates, and safe arrival alerts to parents.
To enable communication between parents, drivers, and school coordinators.
To process payments, manage subscriptions, and process refunds.
To comply with regulatory guidelines and address security or safety incidents.

3. Sharing of Information

We do not sell your personal data. We only share information with:

Verified Drivers & Attendants: Limited to student names, routes, and pickup/drop-off locations for navigation and hand-off execution.
Payment Gateways: To securely process monthly or term plan payments.
Partner Schools: Only as required to coordinate drops/pickups at the school gate.
Legal Authorities: If required by law, court order, or to protect the safety of passengers and coordinators.

4. Data Security

We apply robust administrative, physical, and technological security controls to ensure data is encrypted in transit and at rest. Access to location tracking and personal profiles is restricted strictly to authorized operations personnel on a need-to-know basis.

5. Your Rights & Choices

You can request to update, correct, or delete your registered personal information by writing to us at support@letsgoschool.co.in. Please note that deleting certain data may result in our inability to fulfill daily ride operations for your child.

6. Changes to this Policy

LetsRide Private Limited reserves the right to modify this Privacy Policy. Any updates will be published on this page with an updated "Last Updated" date.

7. Contact Information

For questions or grievances regarding your privacy, please write to:

Privacy Officer
LetsRide Private Limited
Email: support@letsgoschool.co.in